Servient Privacy Policy
1. Scope.
Servient takes your privacy seriously. This policy explains how Servient collects, uses, and protects Information submitted and collected on its website (together, the Website). Information means information that determines the identity of an individual.
2. Collection.
A. Registration Data: When registering on our Website you will provide Information (such as, company name, individual name, address, phone number, and email address).
B. Cookies: Our servers may retain information in cookies about your session when you enter and use our Website.
3. Uses.
A. Use of Information: We will use Information to provide our service, support, and to improve our Website.
B. Cookies: We use cookies and other collected information to improve and further develop our Website, to keep your session active, and to customize your experience. The cookies are stored on your computer. You can delete them or reject them, but if you do, you cannot use our service.
C. Aggregate Non-Identifiable Information: We use aggregate, non-identifiable information to improve our Website.
D. Server Logs: Our server logs record system information when you view our Website.
E. Email Marketing: You may receive marketing emails from us. You can always ‘unsubscribe‘ or ‘opt-out’ of those emails within the body of the email.
F. Service Providers: We do not disclose Information to third parties, except to certain service providers:
- credit card processors
- hosting providers, and
- other contractors providing services on our behalf.
4. Disclosure and Sharing.
A. Legal Requirements: We may be required by law to disclose your Information, and we will try to take steps to limit any such disclosure.
B. Change of Ownership: We may choose to buy or sell assets during the normal course of business. Customer information can be one of the assets that are transferred. Moreover, if we sell part or substantially all our assets, were acquired by merger, consolidation, sale of assets or otherwise, customer information would be one of the assets that would be transferred. You will be notified via email or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
5. Other Terms.
A. Application of this Policy: By registering on our Website, you agree to comply with the terms of this Privacy Policy and that we may process your Information.
B. Industry Standard Security: While we use industry standard security measures to protect against the loss, misuse, and alteration of the information under our control, there is no guaranty that our service cannot be compromised.
C. No Under Age 13: We do not intentionally gather Information about visitors who are under the age of 13.
D. Privacy Complaints:
- Contact Us First: If you have a dispute or complaint about privacy practices, please first contact us regarding the issue. We will do our best to resolve it!
- Contact: Physical Address: 15915 Katy Freeway, Suite 200, Houston, TX 77094

E. Links to Third Party Sites: Our websites may contain links to other sites and services, which are owned and controlled by others. These websites have their own policies regarding privacy, and you should review those policies.
F. Revisions to this Policy: We may change this policy at any time. Notice of any significant revision will be called out on this website for a period of time.
Last revised June 1, 2020
Servient Terms of Use
This agreement is between Servient, Inc., a Texas corporation (Servient), and the user agreeing to these terms (User).
1. Terms
By accessing this website, you are agreeing to be bound by these website Terms of Use. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. License
A. Permission is granted to temporarily download one copy of the materials for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Servient's website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or "mirror" the materials on any other server.
B. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Servient at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials ON SERVIENT’S website are provided "as is". Servient makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. FURTHER, SERVIENT does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Servient or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Servient's Internet site, even if Servient or a Servient authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions
The materials appearing on Servient’s website could include technical, typographical, or photographic errors. Servient does not warrant that any of the materials on its website are accurate, complete, or current. Servient may make changes to the materials contained on its website at any time without notice. Servient does not, however, make any commitment to update the materials.
6. Links
Servient has not reviewed all the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Servient of the site. Use of any such linked website is at the user's own risk.
7. Site Terms and Modifications
Servient may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms of Use.
8. Miscellaneous
This agreement is governed by the laws of the State of Texas (without regard to conflicts of law principles) for any dispute between the parties or relating in any way to the subject matter of this agreement. Any suit or legal proceeding must be exclusively brought in the federal or state courts for Harris County, Texas, and you submit to this personal jurisdiction and venue. The prevailing party in any litigation is entitled to recover its attorneys’ fees and costs from the other party.
This agreement constitutes the entire agreement between the parties and supersedes any prior or contemporaneous negotiations or agreements, whether oral or written, related to this subject matter. You are not relying on any representation concerning this subject matter, oral or written, not included in this agreement. No representation, promise, or inducement not included in this agreement is binding. No modification or waiver of any term of this agreement is effective unless both parties sign it or agree to it through an electronic process.
Last revised June 1, 2020
BACK
Career Opportunities
Below you will find a list of our active career postings.
We are always on the lookout for talented people. If you don’t see an active position that matches your skill set but are interested in discussing a career opportunity, please reach out to us.
ACTIVE POSTINGS
APPLY
eDiscovery Project Manager
The Project Manager is responsible for delivering high-quality litigation support services throughout the life cycle of a matter, including providing expertise and consultative advice regarding data collections, processing, review workflows, analytics and production deliverables. The role involves concurrently managing multiple projects of varying complexity and scope. The Project Manager will collaborate with attorneys, paralegals, IT personnel and other members of the legal team to ensure the successful completion of eDiscovery matters.
Key Responsibilities:
  • Lead the planning and implementation of eDiscovery projects.
  • Develop and manage project plans, budgets, resource allocation, and project timelines.
  • Provide direction and support to the project team.
  • Perform quality control on client project deliverables.
  • Monitor and report on the progress of projects to all stakeholders.
  • Evaluate project results and identify changes that can be implemented for future work.
  • Account penetration and development for new and existing clients.
  • Serve as an expert on Servient’s proprietary offerings and machine-learning.
Skills and Experience Required:
  • Extensive experience in EDD processes, tools and systems with consistent use of innovative technology.
  • Demonstrated ability to manage client expectations and maintain client satisfaction.
  • Strong teamwork, communication (written and oral), client management, and interpersonal skills.
  • A proactive approach to problem solving that instills client confidence, wins repeat business and generates excellent referrals.
  • Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints.
  • Displays professionalism, quality service and a "can do" attitude.
  • PMP preferred.
APPLY
Sales Development Representative (SDR)
Servient is looking for a highly motivated sales development representative (SDR) to help accelerate our growth. This is an exciting opportunity for someone who is looking to boost their career and income with a growing software-as-a-service (SaaS) company. You should be a quick learner with strong communication skills and can convey an opportunity of learning about modern machine-learning technologies to prospects in a compelling way.
Key Responsibilities:
  • Represent Servient’s SaaS eDiscovery platform to marketing qualified leads (MQLs) with the goal of converting them to sales qualified leads (SQL’s) by securing meetings for the prospect to learn more about our platform
  • Manage and maintain a pipeline of interested MQLs to nurture and engage prospects to convert them to SQL with a meeting or demo
  • Utilize our CRM, cold calling, and email follow-up to generate meetings or demos with our sales executives
  • Build trusting nurturing relationships with legal professionals to set software demos
  • Meet or exceed call quotas and connected calls to meetings metrics
Required Skills and Qualifications
  • Bachelor’s degree
  • 1-2 years of sales experience, with a history of exceeding targets
  • Strong communication skills via phone and email
Preferred Qualifications
  • Proficiency with HubSpot or other CRM software
  • Prior experience as a sales development rep with a track record of achieving sales quotas
  • Prior B2B sales experience
  • Knowledge of the legal industry, or law firm practice operations is a definite plus
Job Type:
Full Time/Hybrid
APPLY
Java Full Stack Developer
Servient is looking for a motivated engineer to help drive the forward direction of our Systems/DevOps team. The position Implements eDiscovery software solutions. Candidates should expect to be involved in all levels of the technology stack. Those with a "can do" attitude and driven by research, problem-solving and are up for a challenge will do well. This role surrounds the continuous improvement of existing features and the rollout of new services. The candidate will be working with a geographically distributed team. It is critical to be a self-starter, fully capable of working independently, and also coordinate with other team members to meet project schedules.
Skills and Experience Required:
  • The Java Full Stack Developer will work closely with the Solutions Architect and Technical Lead to develop services using JAVA.
  • Strong experience in JAVA and web API. (Elastic Search)
  • Strong experience in working with databases.
  • The Java Full Stack Developer will design, implement, and test code according to Product development standards while ensuring alignment with ongoing strategy.
  • Develop programs to extract data from websites, public datasets and subscription services. Experience in XML, JSON (structured), and unstructured data parsing.
  • Manipulate data and save it in a logical, organized manner. Analyze data to drive better business decisions.
​​Essential Skills Required:
  • Experience in Java Java/J2EE, web development experience, and elastic search.
  • In-depth experience in database and authentication
  • Experience with JSP, Servlets, Spring, Hibernate or EJB3, REST API, and Struts.
  • Desirable technology experience: AJAX
  • Experience running and creating reports in an analytical tool or in a business intelligence setting
  • Experience with web scraping, text mining, and machine learning.
  • Should be an individual contributor
Academic Qualifications:
Bachelor's or Master’s degree in Computer Science.
Experience Level:
4+ years of experience
Senior Java Developer
Servient is looking for a Senior Java Developer to join our growing team in Pune, India. This position designs and implements eDiscovery software solutions. This is a very exciting opportunity for a JAVA developer to get involved in the latest technologies in Big Data (Hadoop, HBASE, SOLR).
Key Responsibilities:
  • Translate functional requirements and conceptual designs into detailed designs for new features
  • Provide estimates for development effort
  • Implement proof of concept, prototypes and production-grade software
  • Develop software adhering to best coding practices
  • Assist QA in troubleshooting software issues as well as implementing bug fixes
Skills and Experience Required:
  • Minimum 3 years experience with J2EE, JAVA, Struts, Hibernate, EJB, XML, JSP preferably in a LINUX environment
  • Desirable Technology Experiences include AJAX, Hadoop, Solr, HBase
  • Experience in Agile / SCRUM development methodology
Education:
Bachelor's degree in Computer Science
Sales Representative
Servient is hiring eDiscovery sales reps to join our rapidly expanding sales team. We are seeking proven, high-achievers who are passionate about bringing AI-based eDiscovery solutions to law firms, corporate legal departments and government agencies. Are you stuck in a legacy eDiscovery provider selling commodity technology and status quo solutions? It is time to make the move – your career depends on it.
Key Responsibilities:
  • You will become a subject matter expert in AI-driven eDiscovery, forming a deep knowledge of the competitive landscape to understand and articulate Servient’s unique market position and technology differentiators.
  • You will serve as a trusted advisor for clients, working to identify new opportunities.
  • You will conduct hunting activities to identify new potential clients.
  • You will handle sales calls, customer meetings, presentations and product demonstrations.
  • You will coordinate project activities with internal teams to support superior client service.
  • You will use CRM and advanced sales tools to report on key metrics and rely on data insights to inform future sales strategy.
Skills and Experience Required:
  • You have at least 2 years of successful sales experience in the eDiscovery industry. Prior inside sales experience is helpful.
  • You possess extensive knowledge of the eDiscovery industry enabling you to serve as a trusted advisor for clients.
  • You are an excellent communicator, able to simplify complex technical concepts and present solutions in a manner that instills confidence in clients.
  • You are enthusiastic about working with disruptive technology to deliver solutions that replace status quo products.
  • You can influence and persuade decision makers at all levels and navigate through complex sales opportunities.
  • You have a history of achieving revenue goals, as well as exceeding defined sales metrics.
  • You embrace technology tools for sales and marketing to accelerate sales growth.
Education:
Bachelor's Degree
Demand Generation Specialist
Servient is looking for motivated individuals to work with our Demand Generation Specialist team. The DGS team is an important part of our sales process. This is a retarget-able skill position, but candidates must have good communications, an ability to follow best practices, and be comfortable working within a software platform to research and enter detailed information of prospects for outreach.
Key Responsibilities:
  • Research prospects to qualify leads.
  • Accurately add researched prospects to our CRM.
  • Draft clear, personalized email messages to engage with qualified leads.
  • Achieve monthly qualified prospect conversion quotas.
  • Participate in training sessions, meetings, and skill-building sessions with internal and external sales teams.
Skills and Experience Required:
  • Strong communication skills
  • Experience with marketing automation is a plus
Academic Qualifications:
Graduation in any stream will be considered. Bachelor's degree in Marketing, Business, or equivalent is preferred.
Experience Level:
None required, all candidates with good communication skills can apply.
Angular Developer
Servient is looking for a motivated engineer to work with our UI Development team. The candidate should be able to develop modular front-end applications using HTML5, CSS3, JavaScript, etc.
The candidate will be working with a geographically distributed team and it is critical to be a self-starter, fully capable of working independently, but also able to coordinate with other team members to meet project schedules.
Key Responsibilities:
  • Responsible for coding the execution of complex designs and interactions that reflect the creative and art direction provided within the established technical framework
  • Responsible for creation of all coded UI deliverables
  • Able to shift between a creative and a technical focus depending on the project need and/or the type of project
  • Establishes presentation layer requirements
  • May need to rapidly produce interim deliverables (such as style guide components, technical specifications, browser and market analysis, prototypes, proofs of concept, etc.) in addition to the final live application
  • Participates in scoping and planning work
  • Participates in writing detailed technical and functional specifications documentation
  • Able to take initiative to research and learn emerging technologies
Skills and Experience Required:
  • HTML5, CSS3 and Javascript.
  • Expertise in MVC framework angular JS 1.5+.
  • Expertise in angular 4+ and typescript is highly preferable.
  • Experience in visualization libraries like D3.
  • Experience in building tools like gulp, webpack, babel.
  • Experience in consuming REST services and implementing dynamic UIs.
  • Understanding of design patterns commonly used in large-scale web applications.
  • Experience in building high-performing and maintainable web applications.
  • Experience in unit testing frameworks like Jasmine, Mocha.
  • Knowledge of CSS pre-processors like SASS.
  • Proficient understanding of version management tools like SVN, Git.
Academic Qualifications:
Bachelor's degree in Computer Science, or equivalent.
Experience Level:
3+ years of experience
DevOps Engineer
Servient is looking for a motivated engineer to help drive the forward direction of our Systems/DevOps team. Candidates should expect to be involved in all levels of the technology stack. Those with a "can do" attitude who are driven by research, problem solving and are up for a challenge will do well. This role surrounds continuous improvement of existing features and rollout of new services. The candidate will be working with a geographically distributed team and it is critical to be a self-starter, fully capable of working independently but also coordinate with other team members to meet project schedules.
Skills and Experience Required:
  • Experience in supporting JAVA based web applications
  • Strong in LinuxScripting (Ruby/ Perl/ Python/, Bash)
  • Cloud Computing (AWS / Azure )
  • Postgresql & Solr Cloud Administration.
  • Systems automation frameworks
  • Monitoring systems and frameworks
  • Able to work in an Agile environment
  • Research oriented problem solving approach
  • Experience setting up application and network level defenses to prevent DoS attacks and monitoring for intrusion detection.
Education:
Bachelor's degree in Computer Science, Electrical Engineering or equivalent.
Software Test Engineer
Strong understanding of requirements and test strategies to write test cases and follow the testing life cycle through to completion on assigned projects. Writing automated test cases and test scenarios using selenium tool in context of Functional and Performance Testing to verify software functionality. Contribute to the project success in a team environment while simultaneously completing individual tasks and goals. Database queries as required to evaluate software functionality. Performing and dealing with defect tracking system as well as create and maintain Test Data. Write, review and execute manual Test cases. Communicate and document of all those and analyze test results to ensure existing functionality performs as specified and recommends corrective actions. Provide good quality of deliverables.
Skills and Experience Required:
Experience:
2-5 yrs
Education:
Any computer graduate
Director of Client Success
Servient, a leader in AI technology for the legal profession, is looking for a highly motivated professional to lead its client success team.
This is a great opportunity to lead the client success team of a fast-growing innovator in SaaS-delivered machine learning technology for the legal industry. It is a perfect opportunity for an experienced eDiscovery professional to enjoy the financial rewards associated with a position that has direct responsibility for the growth of revenue.
Your Role In Our Success:
The Director of Client Success is responsible for leading the Servient client success team. You will manage a team to ensure the delivery of outstanding client experience and results.
What You'll Do:
  • Responsible for implementing a proactive client success plan to enhance client engagement and build relationships to support client success
  • Create a culture dedicated to client success
  • Achieve and exceed Net Revenue Retention goals
  • identify and track key performance indicators and metrics to measure team performance and the growth of the organization including client satisfaction levels, product and feature adoption rates
  • Operate cross-functionally across the professional service, technology support and sales team for US, UK, India and the Philippines
  • Manage project management teams, ensure deadlines are met, create and maintain workflows to ensure success on day to day projects.
  • Work in a team atmosphere, touching on different divisions of the company, from sales, to financial, to management.
  • Build escalation process for client challenges to ensure quick resolution of issues
Who You Are:
  • 7+ years of experience managing client-focused teams
  • Deep understanding of eDiscovery workflows and metrics
  • Excellent management and communication skills
  • Technologically savvy
  • Proven track record of client success
  • Flexibility to touch multiple Time Zones
You will Stand Out If You Have:
  • Have eDiscovery experience within a law firm, corporate legal department, or legal consultancy
  • Have experience implementing and supporting machine learning workflows in legal operations
  • Have experience onboarding and supporting implementation of technology initiatives within a large enterprise
  • Experience building and leading a globally-distributed client services team
  • Familiar with CRM tools (Salesforce, HubSpot, etc.) and project management systems.