Servient Privacy Policy
1. Scope.
Servient takes your privacy seriously. This policy explains how Servient collects, uses, and protects Information submitted and collected on its website (together, the Website). Information means information that determines the identity of an individual.
2. Collection.
A. Registration Data: When registering on our Website you will provide Information (such as, company name, individual name, address, phone number, and email address).
B. Cookies: Our servers may retain information in cookies about your session when you enter and use our Website.
3. Uses.
A. Use of Information: We will use Information to provide our service, support, and to improve our Website.
B. Cookies: We use cookies and other collected information to improve and further develop our Website, to keep your session active, and to customize your experience. The cookies are stored on your computer. You can delete them or reject them, but if you do, you cannot use our service.
C. Aggregate Non-Identifiable Information: We use aggregate, non-identifiable information to improve our Website.
D. Server Logs: Our server logs record system information when you view our Website.
E. Email Marketing: You may receive marketing emails from us. You can always ‘unsubscribe‘ or ‘opt-out’ of those emails within the body of the email.
F. Service Providers: We do not disclose Information to third parties, except to certain service providers:
- credit card processors
- hosting providers, and
- other contractors providing services on our behalf.
4. Disclosure and Sharing.
A. Legal Requirements: We may be required by law to disclose your Information, and we will try to take steps to limit any such disclosure.
B. Change of Ownership: We may choose to buy or sell assets during the normal course of business. Customer information can be one of the assets that are transferred. Moreover, if we sell part or substantially all our assets, were acquired by merger, consolidation, sale of assets or otherwise, customer information would be one of the assets that would be transferred. You will be notified via email or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
5. Other Terms.
A. Application of this Policy: By registering on our Website, you agree to comply with the terms of this Privacy Policy and that we may process your Information.
B. Industry Standard Security: While we use industry standard security measures to protect against the loss, misuse, and alteration of the information under our control, there is no guaranty that our service cannot be compromised.
C. No Under Age 13: We do not intentionally gather Information about visitors who are under the age of 13.
D. Privacy Complaints:
- Contact Us First: If you have a dispute or complaint about privacy practices, please first contact us regarding the issue. We will do our best to resolve it!
- Contact: Physical Address: 15915 Katy Freeway, Suite 200, Houston, TX 77094

E. Links to Third Party Sites: Our websites may contain links to other sites and services, which are owned and controlled by others. These websites have their own policies regarding privacy, and you should review those policies.
F. Revisions to this Policy: We may change this policy at any time. Notice of any significant revision will be called out on this website for a period of time.
Last revised June 1, 2020
Servient Terms of Use
This agreement is between Servient, Inc., a Texas corporation (Servient), and the user agreeing to these terms (User).
1. Terms
By accessing this website, you are agreeing to be bound by these website Terms of Use. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. License
A. Permission is granted to temporarily download one copy of the materials for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Servient's website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or "mirror" the materials on any other server.
B. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Servient at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials ON SERVIENT’S website are provided "as is". Servient makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. FURTHER, SERVIENT does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Servient or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Servient's Internet site, even if Servient or a Servient authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions
The materials appearing on Servient’s website could include technical, typographical, or photographic errors. Servient does not warrant that any of the materials on its website are accurate, complete, or current. Servient may make changes to the materials contained on its website at any time without notice. Servient does not, however, make any commitment to update the materials.
6. Links
Servient has not reviewed all the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Servient of the site. Use of any such linked website is at the user's own risk.
7. Site Terms and Modifications
Servient may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms of Use.
8. Miscellaneous
This agreement is governed by the laws of the State of Texas (without regard to conflicts of law principles) for any dispute between the parties or relating in any way to the subject matter of this agreement. Any suit or legal proceeding must be exclusively brought in the federal or state courts for Harris County, Texas, and you submit to this personal jurisdiction and venue. The prevailing party in any litigation is entitled to recover its attorneys’ fees and costs from the other party.
This agreement constitutes the entire agreement between the parties and supersedes any prior or contemporaneous negotiations or agreements, whether oral or written, related to this subject matter. You are not relying on any representation concerning this subject matter, oral or written, not included in this agreement. No representation, promise, or inducement not included in this agreement is binding. No modification or waiver of any term of this agreement is effective unless both parties sign it or agree to it through an electronic process.
Last revised June 1, 2020
AI for Legal Practice
Servient accelerates decision making to improve the efficiency and quality of legal workflows.
Servient’s advanced machine learning technology combines the latest innovations in NLP with proprietary machine learning techniques to deliver the most effective solution in the industry. Contextual language understanding and an ensemble of algorithms achieve a new level of cognitive understanding to automate legal workflows.
Servient continuously learns from the legal users’ decisions and actively guides the process to surface documents for review to allow the technology to best learn.
In development for over a decade, Servient delivers the advanced solution as a machine learning platform. Legal teams can quickly assemble AI solutions for many legal workflows.
Decisions Accelerated
Contextual Understanding
Continuous Learning
Ensemble of Algorithms
High Recall
Flexible Platform
deeplearning
Lawyer “In The Loop” Workflows
Servient implements a “Lawyer in the Loop” solution continuously learning from the determinations made by the legal team during data review to constantly improve the effectiveness of the machine generated decisions.
Servient evaluates the determinations made on a small subset of data and learns to make decisions automating legal workflows. For example, if a lawyer determines the relevance for a small subset of documents, Servient automatically decides relevance for all documents involved in a legal matter.
Servient avoids the limitations associated with “plug-in” tools, as Servient’s advanced machine learning is embedded within the fabric of Servient’s platform. The legal team can quickly assemble legal workflow solutions driven by machine learning by configuring the flexible components in the Servient platform.
people usig machine learning
Legal Decisions Accelerated
Machine Learning for Legal Use Cases
machine learning use cases
MACHINE LEARNING FOR eDISCOVERY
Speed To The Relevant Data
Servient’s machine learning solution is built with the litigator in mind. Clients expect their lawyers to be great advocates, not data scientists. No technical expertise or special skills are required to harness the power of Servient’s machine learning. Simply review the documents, make relevance judgments and the machine will take care of the rest.
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Technology Assisted Review
Servient reliably identifies the relevant documents in a legal matter. Servient implements a continuous learning process, meaning that Servient scores the entire data set at every stage of the process and continuously updates the document probabilities as documents are reviewed.
Servient “actively” learns by automatically suggesting documents to review which will allow the technology to best learn while minimizing the number of documents required to be considered to achieve optimum accuracy.
Wonder how many courts have approved the use of machine learning in eDiscovery? Take a look at the overwhelming court approval in Servient’s Machine Learning Case Digest.
Technology Assisted Culling
Let’s face it, a list of keywords is a blunt tool that is ineffective at identifying all potentially relevant documents. Keyword searching typically results in the promotion of a substantial amount of irrelevant documents for expensive legal review. If lawyers try to narrow the search, a large number of relevant documents are lost.
Data culling driven by machine learning identifies a greater number of relevant documents, while limiting the amount of irrelevant documents promoted to review. Servient’s integrated ECA tool allows counsel to quickly create machine learning powered culling with the ease of few clicks.
intelligent machines reviewing documents
Powering the Review Team of the Future
Our modern workflow reduces review. Machine learning lets the legal team focus on relevant documents.
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STATISTICAL VALIDATION
Defensible Process With Built-In Statistical Validation
Servient’s built-in tools statistically validate the effectiveness of the machine learning process. In addition to validating results automatically in the background, Servient provides audited sampling allowing counsel to quickly report to management, adversaries, regulators and courts.
Servient has been used to produce documents in various jurisdictions in many countries, as well as regulators including the USDOJ, SEC, FTC, CFTC, FERC, FCC and state attorneys’ general.
The proven maturity of Servient’s machine learning technology and embedded workflows ensure defensibility of process.
statistical validation dashboard